Relationships played an important role in our life. Relations make us alive and conquer our loneliness. In our professional world, we get several relationships with colleagues, subordinates, and seniors. We named this as professional relationships. Building relationships in the workplace is not always easy. It needs proper relationship building skills. We all face a lot of problems at our workplace in maintaining professional relationships. Are you facing the same problem to make sustainable professional relations at your workplace? If yes then this article will be your guide. This article will tell you how to build a sustainable professional relationship in the workplace and the importance of building professional relationships as well.
“Sustainable relationship doesn’t build up overnight, it takes years to build but it takes seconds to end up,” said Mr. Subrata Chattopadhay, professor at the University of Engineering and Management, Kolkata. Recently we had an interview with this industry expert with diverse knowledge and great humor. The interview was taken by Mr. Arijit Bhattacharyya, founder of Virtualinfocom, one of the oldest game development company in India. Mr. Chattopadhyay shared some amazing concepts about building sustainable professionals relationships. He also explained this topic with amazing examples and logic. “being empathetic is very important to sustain a professional relationship. Along with empathy trust and mutual respect are two other keys to continue a healthy professional relationship” quoted this eminent personality.
According to professor Chattopadhyay, your appearance and punctuality are very important for building a professional relationship. You need to build-up emotional connections with everyone within the organization as well as outside the organization. Thinking only about targets and businesses are not going to work every time. “Positive behavior and optimistic viewpoint of yours must help you to build a sustainable professional connection. You need to appreciate your colleagues, team members, and channel partners for their efforts. You have to be proactive in any kind of crisis and that makes you a good leader. You always have to take things as you own rather than doing 9 to 5 jobs. Sometimes you may have to go beyond boundaries to solve the problem” suggested professor Chattopadhyay. According to this renowned teacher,” It is very important to build open communication between everyone within the organization. People in the lower or middle position of the hierarchy should be appreciated and taken seriously cause they have the latest information about the market.”
Professor Chattopadhyay also explained 3c’s (communication, Compromise, and commitment) to build a sustainable professional relationship. Communication across all levels of hierarchy is the most important part to build relationships. Compromise and commitment are two important assets to sustain your professional relationship. Due to digitization, online business is more popular rather than offline business. In that case, online reputation management is the most important part to maintain professional relationships. Grievances within colleagues or teams or grievances regarding payments, prices, etc, can hamper the reputation of the organization. As a leader, you need to handle this with care. “your work and behavior will make your image. You need to customize and deliver your point of view in a way that can satisfy your co-workers as well as the customers. You need to handle everything in a calm and composed way. Otherwise, because of anger, you may lose your business. It is important for you to understand from another person’s end” concluded Mr. Chattopadhay.
Trust, empathy, mutual respect, integrity, faith, confidence, positivity, open communication is the base to build a professional relationship. Also in the era of digitization, you need to choose your mode or platform of communication through which you can reach out to a maximum number of people. You need to customize according to the market needs. Constant research on the market would definitely help you out. Always keep in mind that the speed of execution becomes very critical now and you need to modulate your strategy accordingly. It is important to keep in mind, that what, where, and with whom you are communicating while choosing a suitable digital platform for communication.
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